Fees & Policies

Licensed Psychologist:

  • Therapy - $220 per hour
  • Assessment - Fees vary depending on the type of assessment; please contact us for more information


Licensed Counselling Therapist (LCT):

  • Individual therapy - $150 per hour
  • Couples therapy - $160 per hour



Payment

  • Payment is due at the time of service
  • Visa, Mastercard, American Express, debit card, e-transfer, and cash are all accepted
  • All past outstanding balances must be paid before booking a new appointment


Private psychological services are not covered by Medicare, but they are covered by many extended healthcare plans (e.g., Blue Cross, Sunlife). Some plans cover the services of a licensed psychologist, but not a licensed counselling therapist (LCT). It is your responsibility to check which professionals are covered by your plan, coverage amounts, etc. We will gladly direct bill those insurance companies that provide this option, otherwise we will give you a receipt to submit. We typically offer direct billing through workers’ compensation boards, Veterans Affairs Canada, Canadian Armed Forces, and RCMP.



Cancellation Policies

  • If you have an upcoming session and need to cancel, a minimum of 48 hours notice must be provided


  • If you need to cancel and provide notice less than 48 hours before your appointment, a half-session rate will be charged

  • If you fail to show for your scheduled appointment time, you will be charged a full session rate 


  • If you need to cancel an assessment, a minimum of 5 business days' notice is required, otherwise you will be charged a fee equal to half the quoted rate

 

  • If you will be late to an appointment, you are expected to notify our Office Manager at (506) 632-3110 or info@sjpsychology.ca. We also offer the ability to change your session to phone/virtual should you be unable to attend in person

 

The OWL software we use will send appointment reminders for your session. However, it is your responsibility to keep track of your appointments.


Please understand that a time commitment was made to you and was held exclusively for you. Failing to

give adequate notice prevents us from being able fill the space for another client who would benefit from

the time slot.

 


Completing Initial Paperwork


Before your initial appointment you will be required to complete 2 forms. These include an intake/consent form, and a credit card authorization form. A valid credit card is kept on file for any cancellation fees and the information is stored in our secure online booking software. We request you return the completed forms a minimum of 48 hours before your session. This ensures that we are prepared and that you get the most out of your appointment. If you have any difficulty completing the forms please let our Office Manager know and we can assist.